The operating system for self-storage

The operations OS for self-storage.

Run pricing, leases, payments, the gate, the kiosk, and the phone — from one system.

Your phone, answered

AI sales agent · live call

Live
Active CallLive
0:00·+1 (415) 555-0118
SK

Sarah Kim

lead

+1 (415) 555-0118

Live Transcript0
0 / 6
Connecting…

After-hours call — booked in 47 seconds.

One platform, one source of truth

Storify replaces your rental software, your call answering service, your kiosk vendor, your collections workflow, your storefront builder, and your pricing consultant.

One contract. One login. One source of truth across every facility you run.

I — Fill the facility

Sell more units. Without buying more leads.

Every channel a tenant uses to find a unit, in one funnel: a branded storefront, a walk-up kiosk, and a 24/7 phone agent — all priced together.

lockerstoragemidway.com
Midway Storage
Open today · 24/7 access
5 sizes
1.1

Branded storefront

A facility website tied to your live unit grid — no separate web vendor, no stale availability.

A-112
5×10
$119
$129+10
B-204
10×10
$189
$199+10
B-318
10×15
$249
$239-10
C-405
10×20
$319
$339+20
1.2

Dynamic pricing

Rate recommendations based on demand across your own locations.

Inbound · Sarah Kim
0:32 · live
Live
“B-204 is open. Climate-controlled 10×10 at $189/mo — want me to lock that in?”
“Yes please. Can I move in around 8am?”
1.3
AI sales agent

Answers every after-hours call, quotes the right unit, and books the lease while you sleep.

Midway Storage
Rent a unit now
Pick a unit
10×10 · Climate · $189/mo
In progress
ID & e-sign
Driver's license verified
Payment
Tap or insert card
Gate code & receipt sent by SMS on completion
1.4

Walk-up kiosk

A self-serve tablet that rents units and issues gate codes when nobody's at the desk.

II — Run the facility

Run six facilities. Without six dashboards.

Tenants, gates, leases, and conversations — synced. The day-to-day operations of your facility, in one system.

Sarah Kimvoice

AI agent booked move-in for B-204…

2m
(415) 555-0247sms

Hey, can I move in tomorrow morning?

11m
Diego Santosemail

Re: Late payment — let's set up a plan

34m
Priya Patelvoice

AI handled gate code reset · 1m 22s

1h
2.1

Unified inbox

Voice, SMS, and email — every conversation tied to a unit, a lease, and a customer.

Sarah Kim
Gate opened · code 4218
12:42 AM
Vehicle arrival
License RVT-9820 · matched lease
12:41 AM
Failed code attempt
Unit B-204 · 1 of 3 retries
11:58 PM
AI agent
Reset gate code for Priya P.
11:14 PM
Marcus Reed
Move-out · gate cleared
10:02 PM
Integrates withDoorKingSpiderdoorPTI Storlogix
2.2

Gate integration

DoorKing, Spiderdoor, and PTI Storlogix sync to your tenant records — no more orphan codes.

Sarah Kim
B-204
signed
Marcus Reed
A-112
sent
Diego Santos
B-318
viewed
2.3

Document automation

Leases, addenda, and renewals e-sign and file themselves — no printer, no scanner.

SK
Sarah Kim
Premium
94
MR
Marcus Reed
Standard
78
PP
Priya Patel
At-risk
62
DS
Diego Santos
Churn risk
41
2.4

Customer intelligence

Health scores flag move-out risk early and surface upsell opportunities by behavior.

Appointment booked
Tue Apr 22 · 2:30 PM · with Sarah K.
In progress
Lease e-signed
12-month · auto-renew · insurance opted-in
Move-in photos
4 of 4 uploaded · empty unit verified
Gate code issued
Texted to customer on completion
2.5

Move-in & move-out

Photo-verified condition log, gate code issuance, and lease close-out in a single workflow.

III — Get paid, every time

Collect every dollar. Without chasing a single one.

Autopay, collections, in-person payments, and a virtual terminal — every dollar tracked from charge to deposit.

Auto
Cards
Visa · Mastercard · Amex
VISAAMEX
Auto
ACH
US bank transfer
Auto
PAD
Canadian pre-auth debit
Auto
E-transfer
Interac · auto-matched
Manual
Cash
Front desk · approval recorded
Manual
Check & money order
Logged with check #
Every payment lands on the same tenant ledger — instant reporting, no exports.
3.1

How customers pay

Cards, ACH, PAD, e-transfer, cash, check — all reconciled to the same tenant ledger automatically.

Auto-retry cardDay 0
Card retry · every 6 hrs
SMS reminderDay 3
Branded · pay-link included
AI voice callDay 7
Sets up payment plan if needed
Running on12accounts now
Manager reviewDay 14
Routed to facility manager
3.2

Autopay & collections

Auto-retry, branded SMS, and AI voice escalation recover late payments without anyone picking up the phone.

Marcus ReedA-112cash
Walked in · paid front desk
$119.00
Diego SantosB-318check
Check #4118 · partial payment
$249.00
Ana VolkovC-405money order
MO #022491 · in full
$319.00
Approval record saved with operator name & timestamp
3.3

Cash, check & approvals

Cash, check, and money order workflows with approval records — manager approval baked in.

Customer
Sarah Kim · B-204
Amount
$189.00Late rent
Card
•••• •••• •••• 424212/27
Tap to charge — receipt auto-emailed and logged to Sarah's profile
3.4

Phone payments & front desk terminal

Take payments over the phone or at the front desk — same records, same receipts, same reporting.

Revenue
$284,712
+12.4%
Occupancy
91.2%
+2.1pt
Active leases
1,847
+38
Avg rent
$154
+5.3%
3.5

Multi-facility reporting

Revenue, occupancy, and average rent per tenant rolled up across every property — detailed view when you need it.

IV — AI Voice Agent

The agent that actually books the move-in.

Most storage software adds a chatbot to the side. Storify ships a real voice agent — one that handles inbound and outbound calls end-to-end, takes payments, and writes the lease itself.

7.1 · After-hours move-in

Books the lease at 11:42 PM.

Inbound caller wants a unit by tomorrow. Storify quotes live availability, e-signs the lease, takes payment, and sends a gate code — all before the caller hangs up.

Active CallLive
0:36·+1 (415) 555-0118
SK

Sarah Kim

lead

+1 (415) 555-0118

Live Transcript6
6 / 6

Sunset Storage, this is Storify. How can I help tonight?

Hey — I need a 10×10 unit by tomorrow morning. Anything open?

Let me check that for you.

check_availability·10×10 climate · B-204

B-204 is open. Climate-controlled 10×10 at $189 a month. Want me to lock that in?

Yes — can I move in around 8am?

Sending the lease and your gate code now.

create_lease·$189/mo · 8am access
7.2 · Late payment recovery

Recovers payment without an awkward call.

Storify makes the outbound collections call, sets up a 7-day plan, and updates the customer's autopay — replacing the manager's least favorite hour of the week.

Active CallLive
0:36·+1 (628) 555-0182
DS

Diego Santos

customer

+1 (628) 555-0182

Live Transcript6
6 / 6

Hi Diego — Storify from Sunset Storage. Quick call about your B-318 unit.

Yeah, I know — payment didn't go through. Things have been tight.

Totally understand. I can split April into a 7-day plan, no late fee. Sound okay?

offer_payment_plan·$249 / 7 days · no fee

Yeah that works. Same card?

Same card on file. First $124.50 today, second on the 22nd.

schedule_payments·2 installments scheduled

All set. You'll get a confirmation text — and your unit stays active.

7.3 · Gate code reset

Solves it in under a minute.

Tenant locked out at 11pm. Storify verifies identity, resets the gate code with the vendor, and texts the new code — without paging anyone.

Active CallLive
0:36·+1 (510) 555-0291
PP

Priya Patel

customer

+1 (510) 555-0291

Live Transcript6
6 / 6

Hi — my gate code stopped working. I'm at the front gate now.

Let me verify it's you, Priya — last four of the card on file?

verify_identity·last4 · 4242 · ✓

4242.

Verified. I'm resetting your gate code now.

reset_gate_code·DoorKing · unit C-510

Your new code is 7301 — texting it to you now. Try again and you should be in.

Got it. Thank you — that was quick.

7.4 · Outbound waitlist callback

Calls the waitlist the moment a unit opens.

When inventory turns over, Storify calls the next person on the waitlist, holds the unit during the call, and signs them up if they're ready.

Active CallLive
0:36·+1 (415) 555-0247
MR

Marcus Reed

lead

+1 (415) 555-0247

Live Transcript6
6 / 6

Hi Marcus — Storify from Sunset Storage. A 5×10 just opened, and you're next on the waitlist.

Oh wow, really? I almost gave up on that.

I can hold A-112 for you for the next 15 minutes while we talk — sound good?

hold_unit·A-112 · 15-min hold

Yes please. $129, right?

$129 a month, climate, drive-up access. Want me to set up the lease right now?

Lease drafted — sending to your phone for signature.

create_lease·A-112 · $129/mo
0.0s
average answer time
vs. 47s industry average
0%
lead-to-lease conversion
on first call, 24/7
0%
of revenue after hours
captured outside 9–5
Outcomes

Outpace the storage market — by design.

Operators on Storify don't just save time — they grow faster. The AI agent fills units overnight, dynamic pricing captures more revenue, and missed leads turn into signed move-ins.

Aggregate operator revenue
The trajectory after switching to Storify
+0%
12-month revenue lift, median operator
“We replaced two part-time call agents and a pricing consultant in six weeks. Our after-hours conversion rate tripled.
JM
Jordan Marquez
COO · Pinecrest Storage Group · 14 facilities
0%
faster revenue growth
vs. operators on older software
0%
of inbound calls handled by AI
end-to-end, no human required
0.0hr
saved per facility per day
manager time freed for the floor
0hr
from contract to live
full migration, hands-on onboarding
Customers

Operators who switched, and never looked back

Independent owners and multi-facility groups using Storify to grow without hiring more staff.

"Storify transformed our operations. We went from manually tracking everything to having AI handle 90% of our customer interactions."

S
Sarah Chen
Operations Manager · Metro Storage

"The AI pricing recommendations alone paid for the entire subscription. Our revenue is up 23% in just 4 months."

M
Marcus Johnson
Owner · SecureSpace

"Finally, a storage management platform that feels modern. The kiosk feature has been a game-changer for walk-ins."

E
Emily Rodriguez
General Manager · StoragePro

"Customer complaints dropped 60% after implementing Storify. The AI handles questions instantly, day or night."

D
David Park
Director · SafeKeep

"Storify transformed our operations. We went from manually tracking everything to having AI handle 90% of our customer interactions."

S
Sarah Chen
Operations Manager · Metro Storage

"The AI pricing recommendations alone paid for the entire subscription. Our revenue is up 23% in just 4 months."

M
Marcus Johnson
Owner · SecureSpace

"Finally, a storage management platform that feels modern. The kiosk feature has been a game-changer for walk-ins."

E
Emily Rodriguez
General Manager · StoragePro

"Customer complaints dropped 60% after implementing Storify. The AI handles questions instantly, day or night."

D
David Park
Director · SafeKeep

"We expanded to 5 locations without adding staff. Storify's automation made it possible."

J
Jennifer Liu
CEO · VaultGuard

"The unified inbox is incredible. All customer communications in one place with AI suggesting responses."

R
Robert Kim
Customer Success · SpaceMax

"Best ROI of any software we've purchased. Setup took one afternoon and we saw results in the first week."

A
Amanda Foster
Operations · LockBox

"The AI voice agent handles calls so naturally that customers don't even realize they're talking to AI."

M
Michael Torres
Manager · CubeStore

"We expanded to 5 locations without adding staff. Storify's automation made it possible."

J
Jennifer Liu
CEO · VaultGuard

"The unified inbox is incredible. All customer communications in one place with AI suggesting responses."

R
Robert Kim
Customer Success · SpaceMax

"Best ROI of any software we've purchased. Setup took one afternoon and we saw results in the first week."

A
Amanda Foster
Operations · LockBox

"The AI voice agent handles calls so naturally that customers don't even realize they're talking to AI."

M
Michael Torres
Manager · CubeStore
Get started

Your facility, live in 48 hours.

No long buying cycle, no quarterly rollout. Most operators are answering calls with Storify by the end of the week.

Sign in 5 minutes

Walk through onboarding with your data. We handle the import.

Live in 48 hours

AI agent answering, dynamic pricing live, rental website published.

Hands-on for week one

A success engineer is in your Slack until you're stable.

14-day free trial · No credit card required